Refund & Cancellation Policy

1. No refunds — stated plainly

Every payment you make to Munneru — whether for a monthly or yearly Single exam or Pro plan — is final and non-refundable. This applies no matter when you ask: the same day you paid, a week later, or any time after that. There are no exceptions and no partial refunds.

2. Cancelling auto-renewal

You can cancel auto-renewal at any time from Settings → Subscription. Cancelling stops your next renewal charge — it does not refund anything you've already paid for, and it does not end your access immediately.

3. What happens to your access after cancelling

When you cancel, you keep full access to your paid plan until the end of your current paid validity period — the date your subscription would otherwise have renewed. Access does not end the moment you cancel; only the next charge is stopped.

Once that validity period ends, your account automatically reverts to the Free tier. You can resubscribe at any time.

4. Why we don't offer refunds

A paid plan unlocks full-depth lessons, unlimited practice, and mock tests immediately — the value is delivered the moment you subscribe, not over a delivery period. Because of that, we don't offer refunds, the same way most digital subscription services don't once access has been granted.

5. Questions about a charge

If you believe you were charged incorrectly (e.g. a duplicate charge, or a charge after you cancelled), email support@munneru.com with your account email and the date of the charge. We'll look into billing errors — this is separate from, and doesn't change, the no-refund policy above for successfully completed subscriptions.

6. Related

Subscription pricing and plan details are in our Terms & Conditions. See Subscription to manage your current plan.